Privacy policy

This privacy policy outlines the collection of personal data when you engage with adidashardware.store. It explains the utilisation, sharing, and protection of your personal data, and provides information on how you can reach out to us to access, modify, or delete any data held on your behalf.

We prioritize your privacy and data security, operating in compliance with GDPR regulations. Rest assured, your data is safeguarded, used exclusively for legitimate purposes, and never shared or sold to external parties.

If you have any concerns or questions regarding your data, please reach out to us at support@adidashardware.store

Who is Responsible For The protection of Your Personal Data:

Sweatband.com LTD, registered at Unit 5, Mill Square, Featherstone Road, Wolverton Mill, Milton Keynes, MK12 5ZD, is the entity responsible for the protection of your personal data on this website. As the data controller, Sweatband.com LTD is committed to ensuring the confidentiality, integrity, and lawful processing of the personal information you provide. We adhere to the principles outlined in the General Data Protection Regulation (GDPR) to ensure that your rights and privacy are protected.

 

What We Collect:

When you explore our website, we automatically record your actions and log essential information such as your IP address, browser type, version, and the type of device used for accessing our site. Furthermore, in accordance with our Cookie Policy, we store data on your device related to your visits and browsing activities on our platform.

 

When you place an order with us, contact us through our contact form or create an account, we securely collect and store the information you provide. This includes your email address, phone number, billing and delivery address, payment details, and a record of the items you've selected.

 

How We Utilise Your Information:

At Sweatband.com LTD, we act as data controllers, collecting information to fulfil customer service requests and optimize our marketing strategies. To achieve these goals, we engage with several third-party data processors, outlined as follows:

 

Payment Processing:

We collaborate with a range of trusted payment processing providers, sharing the necessary information you provide during the purchase process to ensure secure transactions.

 

Warehouse, Courier & Carrier Technology Providers:

Precise order fulfilment is our commitment. To achieve this, we provide order details to the warehouse management systems employed by our various warehouses. For seamless delivery, we share your contact and address information with our carriers. Additionally, we rely on third-party providers to generate shipping labels, sharing relevant details.

 

In our commitment to transparency, we also partner with a delivery tracking service, providing them with consignment details for real-time monitoring of your order's journey to successful delivery.

 

Feedback Collection:

We enlist several third-party data processors to connect with our customers via email, seeking feedback on their experience with Adidas Hardware Store and the products they've chosen.

 

Google Analytics & Marketing Services:

Our website utilizes Google Analytics for usage reporting. Google employs cookies placed on your device to track pages visited and links clicked on our platform. This data is instrumental in constructing interest-based target groups, enabling targeted advertising on external websites and within Google search results.

 

If you prefer not to share information about your site usage with Google Analytics, you have the option to install a "deactivation add-on" for your browser, available at Google Analytics Opt-out.

 

Criteo:

We utilize Criteo's services for effective remarketing. Anonymous data related to your actions and purchases on our platform are stored in cookies, facilitating the display of relevant advertising when you visit other websites. If you wish to opt-out of seeing tailored ads on external websites, please visit Criteo's Privacy Page and select the opt-out option.

 

Facebook:

We employ the 'Facebook Pixel' for conversion tracking, analytics, and remarketing campaigns. This tool empowers us to comprehend and deliver ads tailored to your interests. The data collected remains anonymous, and Sweatband.com LTD does not gain access to individual user's personal data. However, this data is stored and processed by Facebook, potentially connected to your Facebook account for their advertising endeavours. For comprehensive details, please review Facebook's Data Use Policy at Facebook Privacy.

 

You maintain the option to opt out of Facebook's use of cookies and Pixel tracking through your Facebook account settings.

 

Data Retention:

In compliance with HMRC rules and regulations, customer records and order details are retained for a period of 6 years.

 

Your Rights:

Under GDPR, you possess rights as an individual, which you can exercise concerning the information we hold about you. To explore these rights further, please refer to the following link: Your Data Matters - ICO. https://ico.org.uk/your-data-matters/